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Years of experience has refined our policies and procedures. They allow us to provide you with a safe and professional shopping experience and excellent service.

1.1 Standard delivery:
If your purchase is under £600 an additional charge of £25 will be added. If your purchase is over £600 our standard delivery is free to your home and normally within 10 working days of the goods being deemed in stock.
1.2 Premium delivery:
Delivery to the room of your choice by our premium delivery team will include specially trained staff in fully equipped furniture vans. Our team will set the furniture in place in your home and take away the packaging.
1.3 Delivery dates & lead times:
All of Pickles Interiors sales are special orders: – furniture ordered specially for you from the factory. Due to the large amount of ranges of furniture and variations of colour and finish within each product, manufactures generally make most pieces to order, this leads to an average lead time of 6-8 Weeks. All dates quoted at the time of sale are made in good faith and whilst we always make every effort to honour them, it must be recognised that they are estimates only, and consequently we cannot accept any liability or damage claims resulting from overdue deliveries. Pickles Interiors cannot be held responsible for manufacturer delays. Pickles Interiors will not be responsible for any other losses, costs, damages or charges that you may suffer if we delay in supplying or do not supply those Products.
1.4 Access:
Please note the size and dimensions of the furniture you have ordered and ensure that the item or items will fit in the designated room and through any passages, stairwells, landings and doorways on the way to the destination room. Pickles Interiors does not accept responsibility for any furniture that will not fit into its intended location.
1.5 Area:
All orders for delivery to addresses within 40 miles radius of BD18 and exceed a total value of £600 are delivered free of charge. All other deliveries will be subject to quotation. Logistically challenging postcodes may also incur an additional charge. We reserve the right to charge accordingly.
2.1 In exceptional circumstances, a product may arrive suffering minor wear and tear from the shipping process, or even a minor defect that occurred at the factory. Customers must report any damage i.e. scratches, chips, tears, soiling etc. immediately upon delivery. It is important that each item is carefully and thoroughly inspected by you or your authorised agent immediately upon delivery. Please note that you must report any damage upon delivery by noting it on the Delivery Note.
2.2 Always move furniture by lifting. Dragging or pushing can damage fixings and affect stability. It is recommended that all furniture is carried by two people to avoid damage to the furniture or personal injury.
2.3 A Digital photographic record is normally required for exact verification of the fault.
2.4 Pickles Interiors will not be responsible for any damage not reported.
3.1 All natural and synthetic colours and finishes can only be supplied on the understanding that there is always a possibility of variation.
3.2 Leather and wood products will, by their nature, be subject to grain variations.
3.3 Whilst every reasonable effort will be made to ensure colour matches, fabrics and leather may vary due to dye lot variations.
3.4 All removable covers of a matching suite must be cleaned at the same time in order to avoid colour variations.
3.5 Pickles Interiors will not be responsible for colour variations in the event that matching items are not purchased together.
4.1 Customers have the right to cancel from the date of contract up to 7 working days starting the day after delivery. This does not include weekends or Bank Holidays.
4.2 Customers can cancel by email or letter. In the event of cancellation, customers are entitled to a full refund including delivery costs.
4.3 A return delivery cost will apply.
4.4 This does not apply to specially made items.
4.5 You can return the item to us and we will organise a refund (excluding delivery cost & re-stocking fee). Please contact us for a quote on return delivery & re-stocking fee.
5.1 The above 7 day return (cooling off period) does not apply to Special Customised Orders.
5.2 Please contact us for a quote on re-stocking fee.
6.1 The product is at a standard price, not on sale, discounted or on an ebay listing.
6.2 The product is new and not ex-display or returned stock items.
6.3 You must provide proof of product price. (i.e. website address, brochure etc.)
6.4 This promise applies to new product sold through normal retail channels only.
6.5 The two items must be exactly the same.
6.6 Time-frame within 7 days from date of delivery.
6.7 The price must include VAT and other charges e.g. delivery.
6.8 The item must be new and not ex display, end of line or returned stock.
6.9 The item must be at standard price and not in a sale or on special offer.
6.10 You must provide information on the vendor to enable us to verify the price.
6.11 The alternative item must currently be available.
6.12 Price Promise only applies to goods available in the UK.
6.13 Pickles Interiors must retain a suitable profit.
7.1 Pickles Interiors will not accept the return of any item which has undergone any assembly by the purchaser.
7.2 All items returned to Pickles Interiors must be in there original packaging and returned in same conditions as they were delivered.
8.1 Goods that are not held in stock by Pickles Interiors and special customised orders that are ordered and/or manufactured specifically for the buyer cannot be cancelled once the order has been accepted by Pickles Interiors.
9.1 You are reminded that all orders placed with and accepted by us, form part of a legally binding contract.
9.2 Whilst we will always endeavour to act sympathetically to your requests the following guidelines must be adhered to:
(1) Goods, from stock or specially ordered for you cannot be cancelled or altered once you have entered into the contract.
(2) Where circumstances enable us to accept a cancellation we must levy a charge equivalent to 25% of the order value.
9.3 We reserve the right not to accept any order request if:
(1) We do not deliver to your postcode;
(2) One or more of the goods ordered was incorrectly described or priced on the Choice furniture direct website;
(3) We have insufficient stock to deliver the furniture or goods you have ordered;
(4) The payment transaction is not authorised; or you have not complied with our terms and conditions.
9.4 If we do cancel your contract you will be notified by e-mail or Post and we will refund to you any sum paid by you to us in respect of the contract as soon as possible, and in any event within 30 days of the cancellation of your order.
9.5 We will not be obliged to offer any additional compensation for disappointment suffered.
10.1 To the fullest extent permitted by applicable law, under no circumstances, including, but not limited to, negligence, shall we be liable to you for any direct, indirect, incidental, special or consequential damages that result from the use of or the inability to use the Website, any changes to the Website, any material or data sent or received or not sent or received or for any of the above-mentioned damages that result from the use or inability to use the Products. In no circumstances shall our liability and that of our suppliers to you and/or any third parties for any of the above exceed £200.00.
11.1 The information contained in the Website is for information purposes only and, although we have made every effort to ensure the correctness of the information contained herein, the information available through the Website is provided “as is” and “as available” and without warranties or conditions of any kind either express or implied. We do not warrant or represent that the use or the results of the use of the materials available through the Website or from third parties will be correct, accurate timely, reliable or otherwise. We accept no liability in relation to any of the above other than as may be provided for under your statutory rights.
12.1 The terms of use shall be governed by and construed fully in accordance with the laws of the United Kingdom. You and we agree to submit to the exclusive jurisdiction of the courts located in the United Kingdom. If any provision(s) of the terms of use is held by a court of competent jurisdiction to be contrary to law, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the parties with the other provisions remaining in full force and effect.
13.1 Use and Security:
You are entirely responsible for any and all activities that occur under your Account which is provided to you by Pickles Interiors. You agree to notify us immediately of any unauthorised use or any other breach of security.
13.2 Privacy and Data Use:
We do not hold any personal data. Instead, personal data is stored on a secure server and used and is the full responsibility of Pickles Interiors. If you have any questions concerning website privacy and data use, we suggest that you contact us on 01274591839
13.3 Conduct:
You agree to abide by all applicable local, national and international laws and regulations and are solely responsible for all acts or omissions that occur under your usage, including the content of your transmissions through the Website. All information, designs, drawings and other specifications provided on the Website are the exclusive property of Pickles Interiors. Any copying, transmission or re-transmission of the same requires the prior written approval of Pickles Interiors. This Website is for use by persons who are 18 years and over only.
14.1 Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Some of them are sent to other sites on the web that you visit, to find out more about the ones that we use, and why we use them, please keep reading
14.1 Google Analytics sets cookies named _utma, _utmb, _utmc and _utmz. These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Very many websites will set these cookies.
15.1 These cookies are used only for the functioning of the site – they are not sent to other sites.
15.2 Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
16.1 The price listed on the Website (the ‘Price’) for Pickles Interiors products (the “Products”) will be as stipulated at the time when you place your order on the website. We are entitled to make adjustments to the Price to take account of any increase in our supplier’s prices, or the imposition of any new taxes or duties, or if due to an error or omission the Price for the Products on the Website is wrong.
15.1 All descriptive matter, drawings, pictures, colours, specifications and advertising on the Website are for the sole purpose of giving an approximate description of the Products.
16.1 We reserve the right to change the terms of use or policies regarding the use of the Website (including, in particular, those relating to price or availability) at any time and to notify you by posting an updated version of the terms of use on the Website.
17.1 We may terminate the Website with or without cause at any time and effective immediately. In addition, we, in our sole discretion, may terminate your Account for violation of the letter or spirit of these terms and conditions.

If any part of these terms are found to be unenforceable as a matter of law, all other parts of these terms and conditions shall not be affected and shall remain in force.

Thank you for shopping at Pickles Interiors

The Old Bath House
1 Manor Lane
West Yorkshire
BD18 3EA
01274 591 839
Email Us
Monday 10AM – 5PM
Tuesday 10AM – 5PM
Wednesday CLOSED
Thursday 10AM – 5PM
Friday 10AM – 5PM
Saturday 10AM – 4PM
Wauds Gate
Baildon Road
BD17 6AB
01274 587 506
Email Us
Monday 10AM – 5PM
Tuesday 10AM – 5PM
Wednesday CLOSED
Thursday 10AM – 5PM
Friday 10AM – 5PM
Saturday 10AM – 4PM
Reg No: 0982 8011
Reg. Office: Pickles Interiors Limited, The Old Bath House, 1 Manor Lane, Shipley, West Yorkshire, BD18 3EA
VAT No: 225 176 028